Privacy Policy
This clarification text has been prepared by Zirve Arı Ürünleri Gıda Sanayi Ticaret Limited Company (referred to as "ZİRVE ARI" in this clarification text), acting as the data controller, in accordance with the Personal Data Processing Law No. 6698, with ZİRVE ARI customers and users. It has been prepared for the purpose of explaining and informing about the processing of personal data of https://www.drbal.com website users.
During the sales and after-sales services of ZİRVE ARI products, our company undertakes to use the personal data obtained with the consent of its users in accordance with the purpose of processing and to preserve the personal data it has processed with the maximum level of care and attention.
1- Method and Legal Reason for Collecting Personal Data
Your personal data is collected by our Company through ZİRVE ARI products sales points, dealers, branches, agencies, suppliers and distributors, after-sales support units, the website https://www.drbal.com/ and all interactive channels, e-mail and other It can be collected verbally, in writing or electronically through all social media channels that you have allowed our Company to access, our affiliated companies, our stakeholders and partners.
Within the scope of this service, the production, sales, after-sales transportation and installation, and after-sales support of the products listed above are carried out. It operates for the purpose of fulfilling the actual requirements of the service provided by our company or for legal or bureaucratic reasons and to ensure customer satisfaction through after-sales support services. Your personal data processed by our company is processed in connection with and limited to the purpose for which it is processed.
2- Processing and Transfer of Personal Data
Your personal data may be recorded, stored, maintained, changed, rearranged, classified or updated as long as you benefit from the products and services offered by our Company and do not request deletion. Our company and our affiliated dealers, suppliers and distributors, after-sales support units and other sales points and affiliated agencies and branches, in order to provide you with better service, collect your personal data necessary for the provision of service to service providers, suppliers, consultants and personnel, intermediaries. institutions, banks and payment institutions, insurance companies and institutions and organizations that provide assembly and delivery services, and all other stakeholders and partners in accordance with the Personal Data Protection Law.
Your personal data may be shared with public institutions and organizations for which we are legally responsible, as well as dealers, agencies, branches, suppliers and distributors affiliated to our Company operating in Turkey and abroad, for after-sales support, in order to fulfill the actual requirements of the service provided by our company or for legal or bureaucratic reasons. It may be transferred to our units and other sales points, our affiliated agencies and branches, our affiliated companies, our stakeholders and partners, all service providers and manufacturers, and its processing may be allowed, including its use and/or prevention of use.
Within the scope of the Personal Data Protection Law, our company can prepare reports and create statistics using your personal data, and share these reports and statistics with business partners and third parties for a fee or free of charge. It is a legal obligation for our company to share your personal data if requested by public institutions and organizations, courts and other legal authorities.